IT and AI services: choose by the problem you need to solve
An email fault calls for different help from a backup that has never been tested. Use this page to find the service that fits: fixing an IT issue, maintaining systems, protecting data or trying AI for a business task.
IT support since 2000 We discuss the work before starting
Find the help your business needs
If a fault is stopping work, start with IT support. If it keeps returning, maintenance can help investigate the cause and organise outstanding work. Cybersecurity and backups go together: protecting data does not replace being able to recover it. For AI, consulting helps you decide what to try, integration connects applications, and agents handle tasks within agreed permissions and supervision. We also offer emergency support on public holidays, lost-data recovery for businesses and collection of old business equipment with data erasure.
Services that may help
IT support and maintenance
IT support
IT support for businesses in Barcelona, emergency support on public holidays and lost-data recovery. Check delivery options and availability with Dualmind.
IT maintenance
Business IT maintenance in Barcelona: devices, updates, accounts and regular checks. Agree the work your business needs with Dualmind.
Security and backups
Cybersecurity
Review business accounts, devices, networks and servers with Dualmind. We help you decide which cybersecurity measures need attention first.
Backup and recovery
Backups for devices, servers and cloud services. Review what is copied, where it is kept and how to test recovery with Dualmind.
AI projects
AI consulting
Where could AI help your business? Dualmind helps you choose an initial trial and compare its results, errors and costs with your current workflow.
AI integration
Connect AI to your business documents, email and applications. Dualmind checks which connections are possible and what permissions and testing you need.
AI agents
AI agents for finding information, sorting documents or preparing drafts. Agree with Dualmind what they may do and what a person needs to review.
Hermes
Try Hermes for a business task with help from Dualmind. Review Telegram, tools and permissions before connecting business data.
What we can help with
IT support or maintenance: support helps when something fails. Maintenance schedules checks and changes so they do not always have to be decided during an incident.
Security and backups: we review who can access your systems and how they are protected. Backups provide a way to recover information and need to be tested.
AI consulting, integration or agents: we can help choose a trial, connect applications or configure an agent. Giving it autonomy is not a necessary starting point.
How we work
01 · Tell us what is happening
We discuss what your team needs, the tools you use and what must not be interrupted. You do not need to have a solution picked out.
02 · Agree the work
We explain what we propose, what is included and what we need from your business. We confirm permissions and terms before starting.
03 · Review the results
We check the completed work with you and explain what is resolved and what still needs attention. If follow-up is needed, we agree who handles it and how to proceed.
Frequently asked questions
Can I book help with a one-off problem?
We can discuss a one-off problem or ongoing work. What we propose depends on your systems, the access needed and the work involved.
What if I do not know which service I need?
Explain the problem by phone or WhatsApp. You do not need to choose a technology to start the conversation.
Do you provide emergency support on public holidays?
We offer emergency IT support on public holidays. Check availability and terms for your case before arranging an intervention.
Can you recover lost business data?
We also offer lost-data recovery for businesses, a separate service from restoring a backup. We assess the case and available options first; recovery cannot be guaranteed.
Do you collect old business equipment and erase its data?
Yes. We offer collection of old equipment for businesses with data erasure. We agree what to retain, the erasure work and collection terms before taking the equipment; certification is not included by default.
Tell us what you need help with
Call us or send a WhatsApp message. Tell us what is happening or what you are thinking of changing; you do not need to know the technical name for the problem.
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