IT maintenance for businesses in Barcelona
If the same problem comes back every week, it is worth looking at why. We can maintain your devices and systems so updates, accounts and routine checks do not keep being left until later.
IT support since 2000 We discuss the work before starting
Keep recurring IT work from being left until next week
We begin by understanding the devices and applications you use. Then we agree what needs checking, how often and who is responsible for each task. You will know what the service includes before work begins, and changes that could interrupt operations are planned with you.
What we can help with
Devices and applications: we review what you use and what needs attention, helping you plan checks and decide which equipment needs replacing. If you are retiring equipment, see our business equipment collection service with data erasure.
Updates and changes: we organise adjustments with you. If a task could interrupt operations, we agree when to carry it out.
Regular checks: we review recurring problems, access and the backup status covered by your service. We record the work so it can be followed up.
How we work
01 · Tell us what is happening
We discuss what your team needs, the tools you use and what must not be interrupted. You do not need to have a solution picked out.
02 · Agree the work
We explain what we propose, what is included and what we need from your business. We confirm permissions and terms before starting.
03 · Review the results
We check the completed work with you and explain what is resolved and what still needs attention. If follow-up is needed, we agree who handles it and how to proceed.
Frequently asked questions
How is maintenance different from support?
Support addresses an incident; maintenance schedules preventive work and follow-up. They can be combined, with the boundaries of each service clearly defined.
Is there one fixed price or response time?
Price and availability depend on your devices, applications and the work agreed. Before starting, we define what maintenance includes, how often checks will take place and how issues will be handled.
Can you work with our IT lead?
Yes. We can work alongside your existing team. Before starting, we agree which tasks we will take on, who authorises changes and what your team or each provider will continue to manage.
Tell us what you need help with
Call us or send a WhatsApp message. Tell us what is happening or what you are thinking of changing; you do not need to know the technical name for the problem.
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