IT support for businesses in Barcelona
A computer that will not start, an account you cannot log into or a connection that keeps dropping can hold up the office. Tell us what is happening and who is affected. We assess whether remote help or an on-site visit in Barcelona is appropriate.
IT support since 2000 We discuss the work before starting
When an IT problem stops your team working
We investigate the fault and explain what we propose to do. Before accessing systems or changing settings, we confirm who can authorise the work and whether it could affect operations or data. We take other providers into account where needed. We also offer emergency support on public holidays and lost-data recovery for businesses. Emergency availability must be checked; data recovery is assessed separately and cannot be guaranteed, whether or not you have a backup.
What we can help with
Users and devices: diagnosing software faults, performance problems and peripherals. We review the circumstances of the error and explain proposed changes.
Email and collaboration: accounts, permissions and configuration in Microsoft 365 or Google Workspace. We coordinate access with your company’s responsible contact.
Networks and remote access: Wi-Fi, connectivity and VPN issues. We separate local faults from provider dependencies to avoid changing systems that work.
How we work
01 · Tell us what is happening
We discuss what your team needs, the tools you use and what must not be interrupted. You do not need to have a solution picked out.
02 · Agree the work
We explain what we propose, what is included and what we need from your business. We confirm permissions and terms before starting.
03 · Review the results
We check the completed work with you and explain what is resolved and what still needs attention. If follow-up is needed, we agree who handles it and how to proceed.
Frequently asked questions
Do you offer on-site support?
Yes. We can discuss remote support or an on-site visit in Barcelona and the surrounding province. We confirm availability and how to help before arranging the work.
What information should I provide?
Tell us what fails, when it started, how many people it affects and what changed recently. Do not send passwords by email or WhatsApp.
Do you provide emergency support on public holidays?
We offer emergency IT support on public holidays. Check availability and terms for your case before arranging an intervention.
Can you recover lost business data?
We also offer lost-data recovery for businesses, a separate service from restoring a backup. We assess the case and available options first; recovery cannot be guaranteed.
How much will it cost to fix the problem?
That depends on the fault, the devices or services affected and the work needed. Tell us what is happening so we can assess the work and confirm the terms before starting.
Tell us what you need help with
Call us or send a WhatsApp message. Tell us what is happening or what you are thinking of changing; you do not need to know the technical name for the problem.
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