Premium IT & Cybersecurity for SMEs – Fractional CTO & AI Automation

We help small and medium businesses reduce downtime, fraud risk and data loss with premium IT support, cybersecurity (EDR, backups, M365/Google hardening) and practical AI automation on a monthly retainer

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Trusted team

Small business daily support

Outsourcing & trustworthy remote hands for large companies

Virtual IT department – Backups managers

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Fast remote response

We manage your computing so you can get the most efficiency, reliability, and focus on your business.

Security hardening

Personalized security systems protect your business from emerging threats and give you peace of mind.

AI Automation

Practical AI tools to save time: chatbots, email automation, document processing and workflow optimization. Real productivity gains without complexity.

Managed backup + restore testing

We offer you customized solutions for better data protection in local computers, virtual environments, mobile and in the cloud.

Consulting services and solutions designed to improve and optimize
day-to-day operational tasks, reduce risks and improve control of your data

Fractional CTO & Managed IT

As your Fractional CTO, DualMind takes ownership of your IT and security: endpoints, cloud tools, email, collaboration platforms and networks. The focus is simple: fewer incidents, faster response and less stress for your business.

You get:
• Remote troubleshooting and IT support for your team
• Proactive monitoring to catch issues before they impact you
• Incident reduction through hardening and continuity planning
• Monthly retainer: predictable cost, proactive work, real accountability
• Clear reporting for management and decision-making

I work as your IT task force, handling everything from daily support to strategic planning.

Cybersecurity & Continuity

Reduce fraud risk, ransomware and data loss with layered security and tested backups.

What you get:

  • EDR (Endpoint Detection & Response) on all devices to detect and block threats

  • MFA and conditional access to prevent unauthorized logins

  • Email and DNS protection against phishing, spoofing and malware

  • Managed backup with regular restore tests to ensure recovery actually works

  • Incident response planning so you know what to do when something happens

All included in your monthly retainer. No surprises, no extra fees for incidents.

→ Book your 30-min exposure review

Managed Backup & Disaster Recovery

Backups are useless if they don’t restore when you need them. That’s why DualMind tests your backups regularly and documents the process.

You get:

  • Automated daily/weekly backups of desktops, servers, cloud data and databases

  • Regular restore tests to verify integrity and speed

  • Offsite and cloud redundancy to protect against local disasters

  • Documented recovery procedures so you’re ready for any incident

  • Included in monthly retainer with full accountability

Peace of mind knowing your data is truly protected.

M365 / Google Workspace

Optimize and secure your cloud collaboration: MFA, conditional access, email/DNS protection, shared drives, licensing review and user training. Get more value from your subscription.

→ Book your 30-min exposure review

Web & Automation add-ons

For existing IT & security clients, we also provide WordPress/WooCommerce/Prestashop maintenance, updates and basic SEO optimization as an add-on service.

→ Book your 30-min exposure review