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Your Fractional CTO for IT Security, Continuity & AI Productivity<\/strong><\/p>\n
Since 2000, helping SMEs reduce downtime, fraud risk and data loss with premium IT support and cybersecurity on a monthly retainer.<\/p>\n
[Book Your Free Security AUDIT]<\/a><\/p>\n
Who We Are<\/strong><\/p>\n
I’m Joan E. Alarc\u00f3n<\/span>, founder of DualMind. Since 2000, I’ve been helping small and medium businesses in Barcelona and across Spain keep their IT systems stable, secure, and productive.<\/p>\n
What started as general IT support has evolved into specialized Fractional CTO services: providing the strategic IT leadership and hands-on expertise that SMEs need\u2014without the cost of a full-time CTO.<\/p>\n
Today, DualMind focuses on three core areas where businesses face the highest risk:
– Cybersecurity & Continuity: EDR, MFA, email\/DNS protection, tested backups
– Managed IT Support: Proactive monitoring, fast remote response, incident reduction
– AI Automation: Practical tools to save time and eliminate manual work<\/p>\n
We work on a monthly retainer model: predictable cost, proactive work, real accountability.<\/p>\n
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Expertise & Technical Credentials (25+ Years Since 2000)<\/span><\/strong><\/p>\n
Background:<\/strong><\/p>\n
– Founded DualMind in Barcelona (2000)
– 20+ years managing IT infrastructure for SMEs
– Specialized in cybersecurity, disaster recovery, and cloud infrastructure
– Expert in MikroTik routing, Linux systems, WordPress, Microsoft 365, Google Workspace
– Early adopter of AI tools for business automation<\/p>\n
Technical Focus:<\/strong>
– Endpoint Security: EDR deployment and management
– Backup & DR: Synology, cloud backups, tested restoration procedures
– Cloud Optimization: M365 and Google Workspace hardening
– Network Security: Firewall configuration, VPN, DNS protection
– Remote Support: Fast troubleshooting via SSH, VNC, RustDesk, AnyDesk
– AI Integration: ChatGPT, automation workflows, chatbots, Manus, Copilot, Gemini, private LLMs<\/span>.<\/p>\n
Industries Served:<\/strong>
Manufacturing, consulting, retail, e-commerce, professional services, marketing agencies<\/p>\n
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With Dualmind, You\u2019re in good hands<\/h1>\n
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