{"id":106,"date":"2018-02-13T09:52:46","date_gmt":"2018-02-13T09:52:46","guid":{"rendered":"https:\/\/dualmind.com\/english\/?page_id=106"},"modified":"2026-01-17T18:17:36","modified_gmt":"2026-01-17T16:17:36","slug":"contact","status":"publish","type":"page","link":"https:\/\/dualmind.com\/english\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_column _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><strong>Get Your Free 30-Minute Security Audit<\/strong><\/h1>\n<p>No commitment. No sales pitch. Just actionable insights to protect your business.<\/p>\n<p>In 30 minutes, you&#8217;ll discover:<br \/>\u2713 Your biggest security vulnerabilities<br \/>\u2713 Where downtime risks hide<br \/>\u2713 Quick wins to improve continuity<br \/>\u2713 Whether a monthly retainer makes sense for you<\/p>\n<p>Book Your Free AUDIT Now <strong><a href=\"https:\/\/wa.me\/34644748255\" rel=\"noopener\">WhatsApp \/ <\/a><a href=\"mailto:info@dualmind.com\">info@dualmind.com<\/a><a href=\"https:\/\/wa.me\/34644748255\" rel=\"noopener\"><\/a><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Direct Contact<\/strong><br \/>======================<\/p>\n<p><strong><a href=\"https:\/\/wa.me\/34644748255\" rel=\"noopener\">WhatsApp direct link here<\/a><\/strong><\/p>\n<p><strong>Phone<\/strong><br \/>+34 932 988 997<br \/>Fast response for urgent issues<\/p>\n<p><strong>Email<\/strong><br \/><a href=\"mailto:info@dualmind.com\">info@dualmind.com<\/a><br \/>I&#8217;ll respond within 24 hours<\/p>\n<p>Office (by appointment)<br \/>Sant Antoni n\u00ba 8<br \/>08180 &#8211; Moi\u00e0 &#8211;<\/p>\n<p>Barcelona Miami and Madrid offices soon<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_column _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243;][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: center; margin-bottom: 10px;\">What Clients Say<\/h2>\n<p><!-- [et_pb_line_break_holder] --><pee style=\"text-align: center; margin-bottom: 40px; color: #666;\">================<\/pee><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"background: #f9f9f9; padding: 30px; border-left: 4px solid #0077cc; margin-bottom: 30px;\"><!-- [et_pb_line_break_holder] -->  <pee style=\"font-size: 16px; line-height: 1.7; font-style: italic; color: #333;\"><!-- [et_pb_line_break_holder] -->    &#8220;They helped us with our PCs, Macs, Linux servers, security, and backups. They&#8217;re always there when we need them, quickly and very helpful.&#8221;<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"margin-top: 15px; font-weight: 600; color: #0077cc;\"><!-- [et_pb_line_break_holder] -->    \u2014 Alexis O., Production Manager, Food Industry<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"background: #f9f9f9; padding: 30px; border-left: 4px solid #0077cc; margin-bottom: 30px;\"><!-- [et_pb_line_break_holder] -->  <pee style=\"font-size: 16px; line-height: 1.7; font-style: italic; color: #333;\"><!-- [et_pb_line_break_holder] -->    &#8220;Whenever I needed IT support, they helped me quickly and efficiently. They stand out for their extensive knowledge and speed in resolving problems. Friendly and helpful. It has been a pleasant experience working with them.&#8221;<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"margin-top: 15px; font-weight: 600; color: #0077cc;\"><!-- [et_pb_line_break_holder] -->    \u2014 Rose S., Commercial Manager<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"background: #f9f9f9; padding: 30px; border-left: 4px solid #0077cc; margin-bottom: 30px;\"><!-- [et_pb_line_break_holder] -->  <pee style=\"font-size: 16px; line-height: 1.7; font-style: italic; color: #333;\"><!-- [et_pb_line_break_holder] -->    &#8220;I would highly recommend Joan from DualMind for his outstanding ability to efficiently address and resolve day-to-day technical challenges, combined with his great empathy and effectiveness. His hands-on approach and problem-solving skills in a collaborative environment are ideal for his role. They were a huge help to us with Shopify, WordPress, and WooCommerce for our online stores.&#8221;<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"margin-top: 15px; font-weight: 600; color: #0077cc;\"><!-- [et_pb_line_break_holder] -->    \u2014 Mamen C., General Manager, Children&#8217;s Products Company<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<div style=\"background: #f9f9f9; padding: 30px; border-left: 4px solid #0077cc; margin-bottom: 30px;\"><!-- [et_pb_line_break_holder] -->  <pee style=\"font-size: 16px; line-height: 1.7; font-style: italic; color: #333;\"><!-- [et_pb_line_break_holder] -->    &#8220;Marketing is always a complex department, with many issues and a system of service that&#8217;s often bypassed due to daily emergencies\u2026 Joan from Dualmind, within that complex world, makes everything seem easy. He answers your questions quickly and always helps with a smile\u2014that&#8217;s the detail I&#8217;ve always missed in IT support. He listens, teaches you if you ask, and explains the reasons behind things. His experience with chatbots and ManyChat is also a great help.&#8221;<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] -->  <pee style=\"margin-top: 15px; font-weight: 600; color: #0077cc;\"><!-- [et_pb_line_break_holder] -->    \u2014 Marc K., Key Account Manager &#038; Trade Marketing Specialist<!-- [et_pb_line_break_holder] -->  <\/pee><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_column _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243;][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>What Happens Next?<\/strong><\/p>\n<p>1\ufe0f\u20e3 Submit your request<br \/>I&#8217;ll review it within 24 hours (usually much faster)<\/p>\n<p>2\ufe0f\u20e3 Schedule your audit<br \/>We&#8217;ll find a 30-minute slot that works for you via video call or phone<\/p>\n<p>3\ufe0f\u20e3 Get your action plan<br \/>Within 48 hours after our call, you&#8217;ll receive a prioritized security &amp; continuity roadmap by email<\/p>\n<p>4\ufe0f\u20e3 Decide next steps<br \/>If ongoing support makes sense, I&#8217;ll explain how the monthly retainer works. If not, no problem\u2014you keep the recommendations at no cost.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Frequently Asked Questions<\/strong><\/p>\n<p>\u2753 What happens in the 30-minute audit?<br \/>I&#8217;ll review your current IT setup (devices, cloud tools, backups, security) and identify the top 3-5 risks. You&#8217;ll get a prioritized action plan by email within 48 hours.<\/p>\n<p>\u2753 Is it really free?<br \/>Yes. No strings attached. If you want to work together after, great. If not, you still keep the recommendations.<\/p>\n<p>\u2753 Do I need to prepare anything?<br \/>Just a general idea of what systems you use (Microsoft 365, Google Workspace, etc.) and what concerns you most. I&#8217;ll guide the conversation.<\/p>\n<p>\u2753 How does the monthly retainer work?<br \/>Fixed monthly fee, predictable cost. Includes: proactive monitoring, security hardening, backup management, fast remote support and quarterly reviews. No hourly billing surprises.<\/p>\n<p>\u2753 Do you work remotely?<br \/>Yes. 95% of my work is remote, which means faster response and lower costs for you. I can visit on-site in Barcelona\/Castelldefels area if needed.<\/p>\n<p>&nbsp;<\/p>\n<p>\u2753 What industries do you work with?<br \/>SMEs from 5-100 employees: manufacturing, consulting, retail, e-commerce, professional services, marketing agencies. Any business that depends on reliable IT.<\/p>\n<p>&nbsp;<\/p>\n<p>\u2753 How much does the monthly retainer cost?<br \/>The cost depends on your environment size and complexity. After the free audit, I&#8217;ll provide a transparent quote with no hidden fees. Most SMEs (3-50 employees) pay between 100-1000 per month.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221;][et_pb_column _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243;][et_pb_code _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div style=\"background: #0077cc; color: white; padding: 60px 30px; text-align: center; margin-top: 60px;\"><!-- [et_pb_line_break_holder] -->  <\/p>\n<h2 style=\"color: white; margin-bottom: 15px;\">Ready to Reduce Downtime and Sleep Better?<\/h2>\n<p><!-- [et_pb_line_break_holder] -->  <pee style=\"font-size: 18px; margin-bottom: 30px;\">Get a free 30-minute security exposure review. No commitment, just actionable insights.<\/pee><!-- [et_pb_line_break_holder] -->  <a href=\"mailto:info@dualmind.com\" style=\"display: inline-block; background: white; color: #0077cc; padding: 18px 45px; border-radius: 5px; text-decoration: none; font-weight: bold; font-size: 20px; margin-right: 15px;\">Book Your AUDIT<\/a><!-- [et_pb_line_break_holder] -->  <a href=\"https:\/\/wa.me\/34644748255?text=Hi%2C%20I%27d%20like%20to%20schedule%20a%20free%20security%20audit\" style=\"display: inline-block; background: #25D366; color: white; padding: 18px 45px; border-radius: 5px; text-decoration: none; font-weight: bold; font-size: 20px;\" rel=\"noopener\">WhatsApp Now<\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get Your Free 30-Minute Security Audit No commitment. No sales pitch. Just actionable insights to protect your business. In 30 minutes, you&#8217;ll discover:\u2713 Your biggest security vulnerabilities\u2713 Where downtime risks hide\u2713 Quick wins to improve continuity\u2713 Whether a monthly retainer makes sense for you Book Your Free AUDIT Now WhatsApp \/ info@dualmind.comDirect Contact====================== WhatsApp direct [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-106","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/pages\/106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":14,"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/pages\/106\/revisions"}],"predecessor-version":[{"id":281,"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/pages\/106\/revisions\/281"}],"wp:attachment":[{"href":"https:\/\/dualmind.com\/english\/wp-json\/wp\/v2\/media?parent=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}